20-05-2020 22:04
I just purchased 6 months of now tv with booster, I have an ultrawide screen and the picture quality is terrible on the PC app. Also, the image is cropped. How do I fix this?
26-05-2020 7:51
@Anonymous User
Cropped how?
You may need to play with the settings on the laptop to get the image size correct.
if still wrong, can you please post a screenshot?
28-05-2020 8:21
Cropped as in there were 5 to 10 cm black bars on the sides and the top/bottom of the image. Also the image quality was not HD like it was when I run it through the app on my phone. I found other posts with people that had the exact same issue as me. This seems to be a problem that mainly affects people with Ultrawide screens. Tried fiddling with the settings for hours, but no luck so ended up requesting a refund. And really, it should just work without having the fiddle with the settings. As a software dev myself, I was shocked at how buggy and clunky the website and app is overall. It's a shame because I want to love it as I find the media content much more interesting than Netflix, but the overall experience of using Now TV vs Netflix is night and day. Thanks for offering your help anyway!
02-06-2020 9:56
Yeah it's weird the quality goes down to 720p.
I want to keep paying for NowTV, but how years behind there video player is just kills it for me.