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Struders
Advocate

Red/Blue camoflage pattern whilst watching.

I've been using the NowTV player on my PC to watch forumla 1, but recently I've been noticing a distracting issue. While watching, I see a red and blue camo pattern overlay on the video content, which ruins the viewing experience. (pictures attached)

Has anyone else been experiencing this? It's really frustrating, and I can't seem to find a solution. I've tried reinstalling the player, updating my graphics card drivers, and even resetting my PC, but the problem persists.

I have a suspiction that it might be a DRM watermark type of implementation. I suspect that someone is trying to be clever by adding this camo pattern as a way to prevent piracy or unauthorized distribution of NowTV content. But to be honest, it's just plain stupid and unnecessary. I'm a legitimate user who pays for the service, and I shouldn't have to put up with this.

If anyone has any ideas or solutions to fix this problem, please let me know. Otherwise, I urge NowTV to look into this issue and remove this camo pattern from their player. It's really frustrating and ruins the whole point of watching the content in the first place.

I've raised the issue with support already and am awaiting their response, just wanted to know if you're experiencing the same issue?

https://imgur.com/IkO2UiR 

https://imgur.com/25R4Kg3 

https://imgur.com/UduQWiu 

1 ACCEPTED SOLUTION
Struders
Advocate

So after trying every setting possible, turns out turning HDR off in windows display settings fixes it for me but means I have keep turning it off/on.

NowTV please fix!

View solution in original post

2 REPLIES 2
Saint1976
Elite 3

@Struders there's a few threads going back a couple of years on the same issue with no known reason for what you're seeing, or a solution.

I don't have any issues with the pattern on any of my devices (Roku, multiple LG TV's or PC) and I believe Now aren't able to replicate the problem either.

There's theories in the below threads but that's all they are, theories.

https://community.nowtv.com/t5/NOW-Stick/Quality-issues-on-Sky-Sports-some-kind-of-patterned-overlay...

https://community.nowtv.com/t5/Everything-Sports/Blotchy-Blocky-Picture-On-Sports-Channels/td-p/5487...

 

Struders
Advocate

So after trying every setting possible, turns out turning HDR off in windows display settings fixes it for me but means I have keep turning it off/on.

NowTV please fix!