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Manchego_Dragon
Advocate

Episodes start from random time as if I've watched it before

I have only just signed up to now TV. I've been watching Stargate SG-1 and I've found that every few episodes, it will start from a random time on the episode... as if I had watched this episode previously and left it in the middle. There's no real pattern. Sometimes it will start about 5 minutes in, or 30 mins in etc. Again, I've never had NowTV before a week ago and I'm only just watching these episodes now. 

If it helps I'm watching these using Google Chrome on a Windows 11 machine. It's a minor bug but I've never seen this on any other streaming service before. Again this is the ONLY show I've watched on Now TV so far. 

2 REPLIES 2
Manchego_Dragon
Advocate

Now it's consistently 38 mins

schnapps
Legend 5
Legend 5

Hi @Manchego_Dragon 

Best to report it directly to NOW by either clicking on the green chat online button or using the message form on this link page below.

https://help.nowtv.com/article/how-to-submit-a-complaint