Pause button and directional arrows stay in middle of screen

[Maud]

How do I lose the pause button and directional arrows that stay in the middle of my mac laptop screen whenever I'm streaming anything? Thanks

[schnapps]

Hi @Maud 

I don't own a Mac, but see if there is anything in this linked thread below helps in anyway.

https://community.nowtv.com/t5/PC-Mac/pause-and-rewind-button/td-p/500485 

[Maud]

Thank you for directing me to the previous replies. I tried moving the cursor as suggested. It hasn’t worked. I think I will just cancel my NOW membership...

[RoyB]

@Maud 

Did you get this far?

https://community.nowtv.com/t5/PC-Mac/pause-and-rewind-button/m-p/607266/highlight/true#M8782

Either of the things I describe work on my iMac, and I don’t think a Mac laptop is going to be any different….

[Maud]

Thanks so much for replying. Yes, I did try your technique but as i use a cursor on the laptop, rather than a mouse, I can’t ’not jiggle’ it. Maybe I should try and find a mouse to use… I found I’d signed up to 6 months of NOW TV so I’m stuck with the service even though it’s sub par.

Really appreciate that you got back to me. Maud

[RoyB]

@Maud 

I was wondering about that - maybe the laptop vibrates, even slightly, and is always jiggling the cursor?

In which case, transferring to using a mouse would stop that. Might be worth £8 to find out…

https://www.amazon.co.uk/dp/B00C1CVMSY/ref=vp_d_cpf-substitute-widget_pd?_encoding=UTF8&pf_rd_p=1290...

[Maud]

How helpful you are! I shall buy a mouse from Amazon as you suggest and will give it a go - I’ll let you know if it works. It’d certainly make the next six months of unavoidable NOW subscription less frustrating. Many thanks!
Maud

[AngusW]

I have been having the same problem on my PC.  A less than perfect fix is if I don't maximise the screen, and move the cursor to the top, the pause and back/forward buttons disappear after a few seconds, so I can watch properly on an un-maximised screen.  If I maximise, they won't go away.

[Mat1]

@Maud I found that if I go into full screen mode using F11 then the pause button goes away, but not if I use the mouse pointer.