06-06-2017 22:17
27-09-2018 17:44
https://web.static.nowtv.com/watch/player/nowtv/gb/latest/NOWTVPlayer-Windows.exe
this is the link to download the new player direct after you have erased completly old one. DON'T UPGRADE!!
27-09-2018 17:49
...also the player seems to open far more successfuly from Google Chrome as opposed to Safari.
07-06-2017 8:57
Yes, this is a joke. Another 30-odd quid for a Sky Sports pass for the Lions/cricket and, guess what, it doesn't work here either. Well done Now TV, testing out things too quickly on the punters, taking the money and running. Been telling me it's installing Now TV player for half an hour now. I'm giving up
07-06-2017 9:06
I have the same issue. Having to watch the Lions game on my phone. Not impressed.
07-06-2017 9:48
Same issue here. Tried all the things already mentioned by others, even left it to install overnight in case it was a problem with my connection - nothing. It just keeps saying "Installing NOW TV Player" but nothing happens, and it gets stuck there on every single attempt. And yes, Safari and Chrome download the exact same player so the browser in use makes absolutely no difference. Please, NOW TV, sort this update out!
07-06-2017 10:56
Just had 2 long chats with support.
Player does not work on Safari.
That is official.
You have to download an old version of Firefox to get it to work.
Unfortunately lots of applications such as Citrix won't work on old versions.
This is the only workaround or watch it on your phone.
Shame they don't tell you that before you pay.
07-06-2017 11:35
Couldn't get it to work on Firefox or Chrome, as well as Safari
07-06-2017 12:39
same problem but downloaded the installer form here and its working
24-07-2017 23:00
This link worked for me! Thanks so much!