The only reason I paid for this overpriced, garbage service (missing content, can't watch all courts, no catch up, no pause, no rewind) was to watch the us open.
Now it's the semifinals and I get this error and there is no information on how to fix it.
Please if anyone can help.
If it’s still not working you should really report with staff as this is a customer to customer forum and staff seldom post on it.
What you need is live chat which is accessed by clicking the ‘How to get in touch’ drop down when signed in.