Device Limit Reached

[Anonymous User]

after watching one movie on the ps3 app I went to bedroom to watch another for it to say devcice limit reached, went back to the ps3 and it's saying the same thing, checked in the device manager and it's saying no device are attched to this account

[Anonymous User]

Hi Ukdubdub,

Thanks for your post.

We appreciate you taking some time out to contact NOW TV.

Sorry to hear about your experience with our service.

I can confirm that I have reset your devices for you so you are now able to view content with no issues.

Simply play a movie or sports through your preferred device to register it.

Kind Regards

Igor

NOW TV GTeam

[Anonymous User]

I have also reached my maximum limit  but have an empty slot, please reset for me

[Simon-J]

Thanks for posting.

It sounds like you've reached your maximum device changes for the month.

Please see this article for more information on managing your devices.

I've sent you a private message regarding your account information.

Thanks

Simon
NOW TV Team

[Anonymous User]

I have the same issue. Only one. Device my PC listed but won't let me add my iPad even though it used to be linked.

[Simon-J]

Hi Mrshindle,

Thanks for posting.

It sounds like you've reached your maximum device changes for the month.

Please see this article for more information on managing your devices.

I've sent you a private message regarding your account information.

Thanks

Simon
NOW TV Team

[Jackb]

Hi

There seems to be many problems over device numbers.

I initially only had my Now TV box and an Ipad mini registered.

When I tried to add a laptop it would not be accepted because I had reached my limit for registering devices.(untrue).

I then deregistered the Ipad and now cannot register my laptop because I get the same message.

I am now down to using just the Now TV box.

What on earth is going wrong?

I was going to start the entertainment option but certainly will not until this is sorted.

Jackb

[Anonymous User]

I have just taken out a new subscription on an old account I have not used in months. I connected my PS3 no problems but when I tried to add a second device it said device limit reached. Can you help NowTV please.

[Anonymous User]

I am having the same problem. I only have the now tv box attached and I have just downloaded the update for now tv on my PS3 and its telling me that my device limit has been reached also.

help??? I want to watch some halloween movies on my PS3 🙂

[Anonymous User]

Hi,

I have the same issue, only two devices and still getting told I'm over my limit.

Thanks

Will

[Anonymous User]

Hi Guardianz1970 rhodegb,

Thank you for your post.

As this is an account related matter I will be sending you a private message shortly.

Thanks,

Zaheer

NOW TV Team.