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Anonymous User
Not applicable

NowTV player not playing anything

Hello, I have been trying to watch nowtv on my laptop, I have the player and fully updated it. Everytime I click play on a movie, the player will load and just direct me to the website to choose a movie. Even if I choose a movie from the link it sent me, nothing happens. The player is stuck on this page. Any help?

  • PC
1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

Check this link out for troubleshooting on the Now TV player. 

https://help.nowtv.com/article/something-went-wrong-error-on-now-tv-player

 

Your best option is to try delete and reinstall the player.

 

If that still fails, head onto Live chat to discuss with Now TV staff.

https://help.nowtv.com/article/how-to-submit-a-complaint

Just make sure to click "chat online" underneath 'chat to an advisor'

 

Then there is always the customer service email address.

Now TV Customer Services Email.jpg

FYI that I do not work for NOW, just a NOW customer trying to help