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Reached device limit........again

Device limit reached.......even though I am streaming on 1 device. Deleted all other devices.Only 1 device on my list. Is this just NOW being so so far behind in the tech or is it a common problem which they can't be bothered sorting?


It can be frustrating. The app on some devices lets you back out completely, not so easily on others. But always try to do that first. Either way, there can be an overhang while the servers catch up. And you cannot actually delete devices, they operate on a rolling basis.

Legend 5
Legend 5


To follow up from @redchiz1 you need to cleanly exit the stream by hitting back until you get to the home page. If you don’t do this before switching devices you’ll need to wait up to 10 mins which is not ideal.

Best way to avoid this is to take out boost.

FYI that I do not work for NOW, just a NOW customer trying to help