24-11-2022 21:24 - edited 24-11-2022 21:26
When I watch live tv on now app on iPhone sky news just comes up with something went wrong. I have a works phone which is android and it works fine. I normally tether my ipad but that’s the same. Is there a problem with the app on iOS. I’ve used it for ages without a Problem until now
24-11-2022 21:42
@Anonymous User
Have you tried deleting and reinstalling the app on the iPhone?
Make sure your private relay is switched off.
https://support.apple.com/guide/iphone/protect-web-browsing-icloud-private-relay-iph499d287c2/ios
What happens if you use your mobile data?
24-11-2022 22:24
@Anonymous User
Jump onto live chat and report the issue with NOW.
Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email support with pictures etc. see the below picture for the email address.