@hughes051
If you have an existing offer, it’s a pain in the behind as you would need to cancel and wait for it to expire. Alternatively what has worked for me by contacting staff via live chat.
Make sure to be signed in and use the ‘How to get in touch’ drop down.
https://help.nowtv.com/get-in-touch/tv/vouchers-and-offers
FYI that I do not work for NOW, just a NOW customer trying to help
