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Anonymous User
Not applicable
‎20-12-2020 13:10

Sport pass not working

You sent me an email offering a 4 month sport pass.  It shows as active, but doesn't work on any device.  You chat also don't work, which isn't helpful.  How do I use the pass?

 

thanks 

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2 Replies
Anonymous User
Not applicable
‎20-12-2020 13:11

Actually, NVM it looks like it was a mobil pass which I will never use.

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gavs82008
Legend 5
Legend 5
‎20-12-2020 15:21

@Anonymous User 

This is a customer forum.

 

What device were you trying to watch Now TV sports on?

 

Click “chat online” within the green box for live chat

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Send an email to customer support email in picture below

2CB676BA-1A0A-4C10-A304-A461C1254B88.jpeg

 

FYI that I do not work for NOW, just a NOW customer trying to help
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