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Dan52
Contributor 1

Now tv passes

I have been on now TV a couple of months now and when I first started watching now TV I bought a now TV stick which came with 2 months entertainment pass which I validated. Now I have passes for sky sports, cinema and entertainment. 

I now want to buy another stick for my daughters bedroom. If I were to buy another stick that came with 2 months free entertainment pass would it allow me to validate the pass and save 2 months charges? And is it possible to do this for another stick too?

Any help would be appreciated

 

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schnapps Legend 4
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Re: Now tv passes

Hi @Dan52 

 

You can have up to six devices on your account, so if you wish you can buy further sticks with the bundled included passes.

 

When you setup the new sticks make sure you use the same account details has your existing stick, where the bundled passes will automatically be saved on your account.

 

To redeem and start the saved passes after you setup the new sticks, go to My Account > Passes & Vouchers section whilst logged in on here, where towards the top of the screen page there should be a message with a link to click on saying "vouchers waiting for you".

 

You can only redeem the vouchers saved when within the last 30 days of an existing offer on your account.

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schnapps Legend 4
Legend 4

Re: Now tv passes

Hi @Dan52 

 

You can have up to six devices on your account, so if you wish you can buy further sticks with the bundled included passes.

 

When you setup the new sticks make sure you use the same account details has your existing stick, where the bundled passes will automatically be saved on your account.

 

To redeem and start the saved passes after you setup the new sticks, go to My Account > Passes & Vouchers section whilst logged in on here, where towards the top of the screen page there should be a message with a link to click on saying "vouchers waiting for you".

 

You can only redeem the vouchers saved when within the last 30 days of an existing offer on your account.

Dan52
Contributor 1

Re: Now tv passes

Thank you Scnapps

LEE0910
First Poster

Re: Now tv passes

I HAD AN ACCOUNT AND JUST WENT THROUGH SIGNING BACK UP BUT I HAVE TWO VOUCHERS BOUGHT FOR ME BUT WHEN I TRY TOO REDEEM ITS NOT LETTIN ME CAN YOU HELP

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RoyB Scholar 4
Scholar 4

Re: Now tv passes

@LEE0910 

 

Have you got Passes on the go already? If so, you need to wait until there is less than a month left on a Pass before you can enter the next one.

 

(NB: the internet convention is that ALL CAPS is SHOUTING. Hopefully, you didn’t mean to be shouting here...)


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Pbreadysky
Contributor 1

Re: Now tv passes

Hi, I already am a Now TV subscriber with the Entertainment pass, and have just bought a Now TV stick with 2 further months Entertainment pass at £19.99

However, I don't see any sign of the two additional months on my account - the order went thru as 'voucherless' and my account still shows my next payment due as three days from now.

When will my account be credited with the new two months - once I set up the stick?

 

Thanks

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RoyB Scholar 4
Scholar 4

Re: Now tv passes

@Pbreadysky 

 

If you have the Stick, then yes, you need to set it up.

 

The two month’s pass voucher will then go and sit in the section at the very top of My Account/Passes & Vouchers.

 

As you have less than a month left on your current Pass, you can (and should!) go into that section and Redeem the two month’s pass, when it will become activated, ready to cover your next two month’s Entertainment.

 

Hopefully before your pass renews by taking a payment; but even if you don’t do it in time for this renewal (as would be the case if you were still waiting for the Stick to be delivered) it will just cover from the next renewal, in a further month’s time.


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Dan52
Contributor 1

Re: Now tv passes

I finally bought a 2nd now tv stick and it came with 3 months entertainment pass.

 

The problem is it has come preloaded with 3 months entertainment pass.

 

Can this be applied to my existing account?

 

 

Dan

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schnapps Legend 4
Legend 4

Re: Now tv passes

Hi @Dan52 

 

When you setup and activate your new stick, just use your existing account details on it when asked during the setup.

 

Then the 3 month voucher pass will be automatically saved to your account ready to redeem.

Dan52
Contributor 1

Re: Now tv passes

Thank you for your help.
Sadly I can not get the code to work. I've set the stick up and then tried typing in the code and it fails to work. It has refreshed to a new code and still no joy.

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