07-06-2019 18:32
I have been on now TV a couple of months now and when I first started watching now TV I bought a now TV stick which came with 2 months entertainment pass which I validated. Now I have passes for sky sports, cinema and entertainment.
I now want to buy another stick for my daughters bedroom. If I were to buy another stick that came with 2 months free entertainment pass would it allow me to validate the pass and save 2 months charges? And is it possible to do this for another stick too?
Any help would be appreciated
Solved! Go to Solution.
07-06-2019 18:42 - edited 07-06-2019 18:47
Hi @Dan52
You can have up to six devices on your account, so if you wish you can buy further sticks with the bundled included passes.
When you setup the new sticks make sure you use the same account details has your existing stick, where the bundled passes will automatically be saved on your account.
To redeem and start the saved passes after you setup the new sticks, go to My Account > Passes & Vouchers section whilst logged in on here, where towards the top of the screen page there should be a message with a link to click on saying "vouchers waiting for you".
You can only redeem the vouchers saved when within the last 30 days of an existing offer on your account.
07-06-2019 18:42 - edited 07-06-2019 18:47
Hi @Dan52
You can have up to six devices on your account, so if you wish you can buy further sticks with the bundled included passes.
When you setup the new sticks make sure you use the same account details has your existing stick, where the bundled passes will automatically be saved on your account.
To redeem and start the saved passes after you setup the new sticks, go to My Account > Passes & Vouchers section whilst logged in on here, where towards the top of the screen page there should be a message with a link to click on saying "vouchers waiting for you".
You can only redeem the vouchers saved when within the last 30 days of an existing offer on your account.
07-06-2019 20:34
Thank you Scnapps
11-06-2019 13:51
I HAD AN ACCOUNT AND JUST WENT THROUGH SIGNING BACK UP BUT I HAVE TWO VOUCHERS BOUGHT FOR ME BUT WHEN I TRY TOO REDEEM ITS NOT LETTIN ME CAN YOU HELP
11-06-2019 15:20
@Anonymous User
Have you got Passes on the go already? If so, you need to wait until there is less than a month left on a Pass before you can enter the next one.
(NB: the internet convention is that ALL CAPS is SHOUTING. Hopefully, you didn’t mean to be shouting here...)
02-07-2019 13:10
I finally bought a 2nd now tv stick and it came with 3 months entertainment pass.
The problem is it has come preloaded with 3 months entertainment pass.
Can this be applied to my existing account?
Dan
02-07-2019 13:25
Hi @Dan52
When you setup and activate your new stick, just use your existing account details on it when asked during the setup.
Then the 3 month voucher pass will be automatically saved to your account ready to redeem.
02-07-2019 18:51
02-07-2019 19:02
Hi @Dan52
It sounds like you are referring to the six digit code that appears on your television screen.
This is not the 3 month voucher code that came with your new stick, where the code is used to initially activate the stick.
Try following Step 5 of this help guide.
https://help.nowtv.com/article/set-up-your-now-tv-smart-stick
And use this link below with a PC or Mobile internet browser to use the code that you see on your television screen.
02-07-2019 19:10