Showing results for 
Search instead for 
Did you mean: 

Free trial not processing £0.00 payment

the sky cinema pass free trial won’t process a £0.00 payment?!?


what do I do

Labels (2)
0 Thanks
2 Replies
Legend 5
Legend 5

Re: Free trial not processing £0.00 payment


Have you supplied payment details?

How are you trying to get the free trial? Is it on the website or on the app itself?

FYI that I do not work for NOW, just a NOW customer trying to help
0 Thanks
Elite 3

Re: Free trial not processing £0.00 payment

@Ryandp when you say it won't process, do you get an error message?


Possible solutions


Try a different browser.

For the address where the card is registered enter 3 digits for your house number ie enter 67 as 067

Ensure your bank card is a UK bank and not a prepaid card.

You must have a minimum balance of 10p available as NowTV will do a reserve for that amount. They don't actually take the money but use it to check the account is real.


0 Thanks