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Newbie

Change billing date

I would like to change my billing date to the first of every month and can’t find an option online to do so and I can’t find a number to contact. Anyone know how ? Thank you in advance. 

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7 Replies
Advocate

Re: Change billing date

Did you have any luck doing this? Thanks 

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Legend 5
Legend 5

Re: Change billing date

@Ace14 @Emily13 

Depends on what you want to change.

 

Is it TV passes or broadband?

 

Only broadband has a customer service number you can call. 

 

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Advocate

Re: Change billing date

Hi to change my account details for my new card

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Legend 5
Legend 5

Re: Change billing date

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Advocate

Re: Change billing date

Hi,
I’m wanting to change my TV. Can only see a number for broadband
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Legend 5
Legend 5

Re: Change billing date

@Ace14 

This link will take you to live chat. Just make sure to click “chat online” within the green box 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Hopefully staff can sort something for you

Advocate

Re: Change billing date

Thanks very much for the link. @gavs82008 @Emily13 @fatty84 If you want to change the bill date...... you have to cancel your subscription before the next payment due date and then renew it from the date you want to change to. This is for Now Tv