28-09-2020 12:19
I would like to change my billing date to the first of every month and can’t find an option online to do so and I can’t find a number to contact. Anyone know how ? Thank you in advance.
14-01-2021 11:08
Did you have any luck doing this? Thanks
14-01-2021 11:30
@Anonymous User @Anonymous User
Depends on what you want to change.
Is it TV passes or broadband?
Only broadband has a customer service number you can call.
14-01-2021 11:41
Hi to change my account details for my new card
14-01-2021 11:48
@Anonymous User
Check this link out.
https://help.nowtv.com/article/change-my-payment-method-or-billing-address
14-01-2021 12:02
14-01-2021 12:47
@Anonymous User
This link will take you to live chat. Just make sure to click “chat online” within the green box
https://help.nowtv.com/article/how-to-submit-a-complaint
Hopefully staff can sort something for you
14-01-2021 15:00
Thanks very much for the link. @gavs82008 @Anonymous User @Anonymous User If you want to change the bill date...... you have to cancel your subscription before the next payment due date and then renew it from the date you want to change to. This is for Now Tv