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Anonymous User
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Change billing date

I would like to change my billing date to the first of every month and can’t find an option online to do so and I can’t find a number to contact. Anyone know how ? Thank you in advance. 

7 REPLIES 7
Anonymous User
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Did you have any luck doing this? Thanks 

gavs82008
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@Anonymous User @Anonymous User 

Depends on what you want to change.

 

Is it TV passes or broadband?

 

Only broadband has a customer service number you can call. 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Hi to change my account details for my new card

gavs82008
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@Anonymous User 

Check this link out. 

 

https://help.nowtv.com/article/change-my-payment-method-or-billing-address

 

 

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
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Hi,
I’m wanting to change my TV. Can only see a number for broadband
gavs82008
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@Anonymous User 

This link will take you to live chat. Just make sure to click “chat online” within the green box 

https://help.nowtv.com/article/how-to-submit-a-complaint

 

Hopefully staff can sort something for you

FYI that I do not work for NOW, just a NOW customer trying to help
Anonymous User
Not applicable

Thanks very much for the link. @gavs82008 @Anonymous User @Anonymous User If you want to change the bill date...... you have to cancel your subscription before the next payment due date and then renew it from the date you want to change to. This is for Now Tv