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Anonymous User
Not applicable

3 Months for the price of 1?

I got the email but when I click on "Get your offer" I get the error message "Oops – you've already got an Entertainment Month Pass. It'll keep rolling each month, unless you cancel". Would clicking restart just charge me the full price?

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Was there a time limit mentioned in the nowtv email that you had to click the link offer for 3 months for the price of £1 ?

 

If you tried claiming the email offer within the time frame period, before the offer was null and void then your best bet would be to explain to live chat what's happening and hopefully they can assist you further.

 

Open the link page below and click on the grey drop down arrow below "Anything else" to reveal the live chat button.

 

https://help.nowtv.com/get-in-touch/

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1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User

 

Was there a time limit mentioned in the nowtv email that you had to click the link offer for 3 months for the price of £1 ?

 

If you tried claiming the email offer within the time frame period, before the offer was null and void then your best bet would be to explain to live chat what's happening and hopefully they can assist you further.

 

Open the link page below and click on the grey drop down arrow below "Anything else" to reveal the live chat button.

 

https://help.nowtv.com/get-in-touch/