12-09-2020 11:20
I had an email telling me I could get a fire stick, ordered one but it didn’t have my address number so it was returned back to sender. How to contact to sort this?! Live chat is a bot that doesn’t help. Is there some kind of email?
thanks
12-09-2020 11:45
@Anonymous User
What you are getting with the “bot” is not Live chat. It’s more of an attempt at a helpful bot like how Amazon does.
To get Live chat where you speak with someone you want this link
https://help.nowtv.com/article/how-to-submit-a-complaint