28-12-2020 20:14
Any one else broadband not working tonight
28-12-2020 20:45
28-12-2020 20:46
I have used this it just takes you to a feed back page
28-12-2020 20:53
28-12-2020 20:53
That link didn't work but it look's like a big problem all over the place
28-12-2020 20:57
I saw this...great!!!🤬🤬🤬
28-12-2020 20:57
@Anonymous User @Anonymous User @Doc6 @Anonymous User @Anonymous User
Call the broadband team using the 0800 free from number on the link below
https://help.nowtv.com/article/how-to-submit-a-broadband-complaint1
28-12-2020 20:59
28-12-2020 21:00 - edited 28-12-2020 21:02
Check this guide out from someone on Sky’s Broadband Forum -
https://helpforum.sky.com/t5/Broadband/How-to-fix-Skys-non-sense-Broadband-issues-guide/td-p/3556841
The current issues affecting most users at the moment is down to their flaky DNS servers playing up, meaning web addresses refuse to load.
The guide takes you through how to change your DNS servers, which has to be done on each device you use.
I can confirm this has resolved the problem for me (I’m directly with Sky). Here’s hoping they get it solved soon.
28-12-2020 21:13
This has worked for me it's all fine now thanks 👍🏻