08-04-2019 12:45
Hi. I'm having issues trying to activate my smart stick.
I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"
Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.
I've tried rebooting my modem and de-powering the TV to no avail.
Please help.
Solved! Go to Solution.
08-04-2019 12:48
I am having the exact same problem with mine also
28-04-2019 9:19
I have full signal but have an error message saying there was a problem connecting to the network activation plug in not downloaded -4 can any one please help as I have followed all instructions
02-05-2019 11:54
So, almost a month later and the problem hasn't been resolved. Still cannot activate TV Stick.
02-05-2019 16:26
I had the same problem and solved it through Live Chat. I had tried using my mobile phone with wi-fi and then three different browsers. Each time I got the same "oops" message. I was advised to try my phone without the wifi and it worked straight away and asked for the code.
04-10-2020 13:50
Following the given connection procedure, resulting in NOW TV logo only then blank blue screen. No further instruction or connection to my internet.
08-04-2019 12:52
Having same problem
08-06-2020 11:45
same problem activating Now tv sick
08-04-2019 12:55
Same thing is happening to me!