Hi. I'm having issues trying to activate my smart stick.
I got to the point where I entered the on screen code into my now tv account on my computer and now all I'm getting on the tv is "oops something went wrong. There's a problem loading the next page. Hit the back button on your remote and try again"
Hitting the back button takes me back to the 'Get Started' page. If I select get started, I continually get the above message.
I've tried rebooting my modem and de-powering the TV to no avail.
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I have full signal but have an error message saying there was a problem connecting to the network activation plug in not downloaded -4 can any one please help as I have followed all instructions
I had the same problem and solved it through Live Chat. I had tried using my mobile phone with wi-fi and then three different browsers. Each time I got the same "oops" message. I was advised to try my phone without the wifi and it worked straight away and asked for the code.