Hi
I have the Disney plus app when I go to login in keeps taking me back to the login page and not the Disney plus home screen. My details are correct and I can login normally on my phone!
I contacted Disney plus who have said I’m active on their side, and it’s a Now TV issue.
Of you can't get to the screen that asks for your username, it must be a glitch, try uninstalling and reinstalling app.
This is happening to me also. Uninstalling doesn’t make any difference