Just started using the NOW TV smart stick and the sound quality is absolutely awful. Background noise and music far too loud, voices quiet and muffled, practically unwatchable. Have adjusted the settings which have improved things a little but still very poor. From a search on this forum it looks like this is a common problem. Feel aggrieved at having paid for the device and subscription.
Return the device and spend a little more to get an Amazon fire stick.
The app for me is miles better on the Amazon stick than the NOW stick.
As much as I’d want to agree with you, it’s about time NOW have focused on their app instead of creating devices from a Roku lineup.
Thankfully since being owned by Comcast it certainly seems to be the way things are heading. Don’t see any new devices being released considering they have removed the NOW stick from the website.
Hi @Anonymous User
When you adjusted the Stick settings did you press the star button on the NOW remote when watching some NOW content, where a Volume levelling pop up setting comes up on screen which gives you three modes to choose from.
The three Volume modes give a slightly different noise level performance.
Might be worth a try if you haven't already done it.