12-11-2018 17:35
Hello,
I lost the remote control which came with my NOW TV stick, so I purchased a new one on Amazon. In order to pair, I did a factory reset of my stick yet, when it comes to pairing my new remote, I am told to press a button next to the batteries. This button does not exist on my new remote. Can anybody suggest a different way of pairing this replacement remote?
Many thanks
Iain
12-11-2018 17:42
Hi @Anonymous User
Sounds like you have the wrong remote (the IR version for the nowtv std box).
You need the smart remote like the picture below, you can buy them from the Sky Accessorises Store.