19-01-2018 22:36
24-02-2018 8:11
24-02-2018 20:26
Serial = YX00F0885779
Device ID = 5686CF8855779
Can you please push the update to my box
01-03-2018 9:15
@Anonymous User wrote:
Serial = YX00F0885779
Device ID = 5686CF8855779
Can you please push the update to my box
Hi Ammy,
Can you please double check your Device ID number - We think it may have an extra digit.
Thanks,
Karl
03-03-2018 23:43
25-02-2018 22:14
Serial: YX004C096247
ID: 5686D4096247
ASAP please! Its almost unusable!
25-02-2018 22:31
Has anyone who posted here had the fix rolled out to them yet?
26-02-2018 10:13
I haven't.
I'd emailed the CEO, then on Wednesday got a reply from Emma asking for the serial number of our smartbox. I replied immediately, and got a further response saying:
I have passed that on now to the Roku team to try and push this firmware update through.
I hope this will be a quick response from them, but I will chase this up if we have had no word within the next 24 to 48 hours.
I sent a reply last night asking for an update, but so far haven't had anything.
26-02-2018 12:10
Please can you update my software.
Serial No YX004M327417
Device No 568734327417
Many thanks.
26-02-2018 15:17
26-02-2018 17:25
REALLY fed up with this now..... hello Virgin!