05-12-2016 19:37
05-12-2016 20:09
Hello NOW TV Team Members,
In order to aid escalation of this particular issue. Can this topic be moved out of the forums Samsung TV sub-section and into the forums dedicated NOW TV Smart Box sub-section please?
Cheers
06-12-2016 14:59 - edited 06-12-2016 14:59
Hi and welcome to the forum,
Sorry to hear you're having problems. In order to help you, can you please provide the following information: -
Sufficed to say, the more detailed information you are able to provide, the easier it will be for us NOW TV forum members and/or a NOW TV Team member to work out a solution for you!
Cheers
06-12-2016 19:11
07-12-2016 16:18
Hi @Anonymous User
Thanks for that information, when you say its connected directly into the telephone..what do you mean by that ? The NOW TV Smart Box doesn't have any telephone inputs so i'm confused.
Would you also be able to let us know who your Internet provider is as well ?
Thanks
Andy
06-12-2016 19:13