Is there any update on the ongoing issue with the NOW TV app on YouView boxes with picture freezing and breaking up the last time I heard they were BT was investigating it and and the NOW TV technical team was working on it because they found a problem on the 4K boxes that say last time I've heard anything
I’m still having issues, sound drops out on live sports and then comes back, this is a regular thing. I also have issues with screen dropping out.
but on The Now TV box there are no issues.
As BT & Sky are now much closer you would think they would sort this....
As another option for the BT box you can jump onto Live chat.
Make sure click "chat to an advisor"
For Apple TV, I would say that this is a better shout as it offers a vast more range of apps than YouView boxes. Something is absolutely on the horizon.