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NOW TV Smart Box Help

    What is the NOW TV Smart Box? The NOW TV Smart Box turns your TV into a smart TV, and is a great way for you to get Sky Movies, Sky Sports, Sky Entertainment and Freeview channels with no contract.   What’s the difference between the NOW TV Box a...

Simon-J by Community Manager
  • 11741 Views
  • 0 replies
  • 7 thanks

Freeview retune alerts

Hello everybody   This is just a heads up to make people aware that from February 2018 more Freeview retunes are happening.   The day in which you will have to conduct a retune will differ depending on your geographical location. Please see the artic...

How to get all green lights

How do I do to get all three green lights? I have tried all according to their advice and couldn’t get access the internet 

Yuki13 by Newbie
  • 76 Views
  • 1 replies
  • 0 thanks

Resolved! Mysterious icon appeared!

Whilst watching an old black and white film a while ago on one of the Freeview channels there appeared, in the top right of the picture, a box with what appeared to be a microphone inside, with a tick above the box. Can anyone please tell me what tha...

Resolved! ITVX app

It look like all Now streaming  devices are compatible to the new ITVX app which is replacing itv hub this autumn with extra content up to 10000 hours of free content instead of 4000 on itv hub.

Request for refund

I cancelled my subscription on the 4th of December but I was still charged on the 14th of December. May I kindly get a refund?

Anne1 by Advocate
  • 136 Views
  • 1 replies
  • 0 thanks

update require when remote isnt working

All of a sudden my remote stopped working and then on my TV, NOW TV  connects and then it says an update is required and to go to settings - system -update. My remote doesnt work so i cant do it there and cant find where to do it on nowtv.com Please ...

ccotton by Observer
  • 1438 Views
  • 4 replies
  • 1 thanks

NOW broadband and Tv but no tv stick or box. I was not aware

I have cancelled Sky and moved to Now broadband and cinema package. No one said I needed to but a box or stick and now I am unable to find any- can anyone tell me where I can purchase one. I am paying for a service and unable to watch till I have box...

BEEJAY by Advocate
  • 4263 Views
  • 13 replies
  • 5 thanks

buffering

Hi all. Given up with trying to speak to now. Buffering is my problem. Done all the tests says its fine. Does anyone recommend wifi boosters, if so which ones recommended 

Foggin40 by Advocate
  • 270 Views
  • 2 replies
  • 0 thanks

Ads

Why am I still seeing ads on demand I’ve tried to shut it down ect but they are still there. What is the point in paying for boost if I still have ads? Is it a con?