29/04/2016
Dear Sir or Madam
Reference: Unauthorized payment
Sometime last March 2016. I acquired nowtv black box, and voucher for two months. After 4 weeks watching Nowtv box, and 2months with Movies voucher ticket, I had exhausted the supply of movies having watched all films I wanted to view.
I was under the impression that to reinstate the nowtv black box was by voucher only.
And no contract is involved.
So why was my bank account charged £9,99 when I never asked for months pass to watch sky movies on 25/04/2016, also when your advertising to join nowtv, is with no contract involved?
Another reason why I am so annoyed, I cannot spare the time to watch sky pass movies, since I am busy for next few weeks.
If I get no response to this message within the next two weeks. I will take action with my bank to ensure no more payments are taken
from nowtv.
And I feel that some compromise could be reached to suspend my current movies sky pass, to sometime later when I am ready to watch
them. And hoping some aggreable solution can be reached on this.
Yours sincerely
Mr Shaun murphy
