18-08-2016 21:39
i had already entered a code but u took payment already.
Cant even find the chat to open and chat. You guys need telephones!
18-08-2016 21:54
@Anonymous User Hi there 🙂
See here:
http://community.nowtv.com/t5/Account-Offers-Promotions/Free-Passes-not-Free/m-p/393265#M15952
18-08-2016 21:58
does live chat ever work? im not a 14 day new memeber
18-08-2016 22:03
@Anonymous User Yes it does. 🙂
It is the best way really to contact them. You can always leave an email as well and they get back to you in about 24 hours. 🙂
18-08-2016 22:06
@caseyb1993 where is their email address? also where is this chat live thing as i can not find it
18-08-2016 22:08
@Anonymous User
http://help.nowtv.com/article/When-will-my-payment-be-taken
Click the green contact us button at the bottom of the link.
You will then see live chat and email.
18-08-2016 22:44
19-08-2016 11:03
@Anonymous User wrote:does live chat ever work? im not a 14 day new memeber
For future reference, access to 'Live Chat' can be found at the bottom left of (most, if not) all the 'Help Centre' articles via the green 'Contact Us' button (which leads to the 'Live Chat' button). The idea being that after finding and reading the 'Help Centre' article that fits your needs you should be able to resolve your issue yourself and only have to contact a NOW TV representative as a last resort.
Cheers