22-09-2019 16:01
There is problem with my account which the technical team are looking into, it’s been 4 weeks now. The last email they sent me they suggested that I set up a new account using a different email address that is not linked to the account. I am trying to reset and put it in my husbands name but don’t know how to do it. When I’ve followed the instruction given by technical team it doesn’t work. Can anyone help please.
Very desperate Annette
22-09-2019 16:47
@Anonymous User
Go back to them and get them to walk you through it.
Anything we we can do will just muddy the waters.