No NOWTV content

[Anonymous User]

My NOWTV box is on and I have a good WIFI signal but nothing is showing.

[4268]

Hi @Anonymous User have you used it before on your box?

[Anonymous User]

Hello Mentor 3, yes I have had the box on before. I was watching a movie yesterday. I think I made the mistake of switching everything off at the mains last night.

[Anonymous User]

@Anonymous User

I'd suggest switching everything off again, including the router, disconnecting and reconnecting the HDMI lead to the TV and switch it all back on again after about a minute.

Hope this helps

[ukbobboy]

@Anonymous User

Hi Pope

1) Can you tell me if the little green light on the box comes on?

2) If the light is no longer there then how old is the box?

3) If the light does come on then can you get into the settings?

a) if the light comes on then reset the box.

b) after resetting, if nothing further happens then re-register your box.

c) If the light does not come on and the box is (well) over a year old then you'll have to buy a new one.

Remember, there are no replaceable or reparable parts.

UK Bob

[Anonymous User]

Hi @Anonymous User

Thanks for getting in touch with us. I'm sorry to hear you've been having issues with your NOW TV Box.

Have you been able to have a think on the points posed by @ukbobboy and @Anonymous User

Please let us know your answers and we'll be happy to investigate further 🙂

Thanks

Rob

NOW TV Team