06-03-2021 10:38
hi been watching mlb app for some time now with no issues went to watch it yesterday the app begins to start then nothing any ideas please
Solved! Go to Solution.
06-03-2021 11:25
@Anonymous User
Have you tried to delete and reinstall the app?
This link will give you general information for troubleshooting on the box.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
06-03-2021 11:25
@Anonymous User
Have you tried to delete and reinstall the app?
This link will give you general information for troubleshooting on the box.
https://help.nowtv.com/article/troubleshooting-now-tv-box-stick
06-03-2021 11:51
hi i have removed app and put it back on still the same
06-03-2021 12:24
@Anonymous User
What about unplugging your router and also device for a few minutes?
06-03-2021 12:39
yes ive tried that also it starts up i put the mlb app on you see the mlb logo then its a black screen
06-03-2021 13:01
@Anonymous User
Do you have another device such as a Amazon fire stick to try?
A extreme suggestion is to set the box back to factory settings. Not ideal but usually squashes bugs on the system.
06-03-2021 13:06
i will give that a try thanks 🙂
06-03-2021 17:52
I can no longer play the MLB App. It worked fine until last Wednesday, but if selected the app now just flashes and then gives a blank screen without loading.
I have tried the following all without success:
1) Resetting the Now TV stick. 2)Checked the App and system for the latest version. 3) Uninstalled and reinstalled the MLB App. All attempts have failed ☹️. Please if anybody can help
06-03-2021 18:01
@Anonymous User
You say reset the stick. Have you tried to set the stick back to factory settings?
06-03-2021 19:28