27-04-2020 15:30
Hey guys just wondering has anyone else got This message on there black now tv box just tried to download Disney plus yesterday and it came up with this message which says “ This device requires an upcoming update from sky which is coming soon “ just wondering if anyone else has it because I’m incredibly confused ? X
27-04-2020 15:34
Hi @Anonymous User
Have a read of this link thread below, where the Disney + App is broken on a number of customers who are using the NowTV older black boxes.
Looks like NowTV have fixed it by rolling out a software update patch (not sure if they need your box serial number to send the update or if it's done automatically).
https://community.nowtv.com/t5/Entertainment-Kids-Shows/Disney-Plus-Issue/m-p/526507#M3190
27-04-2020 15:35
Thank you so much I will get to that now 👍