Hi @Anonymous User are you using 2ghz or 5ghz, are you close enough to your router to use ethernet? Do me a favour press the reset button (under box for smart box) or pin hole for black box on your box for 30 seconds until it says lets get started.
If you can plug in an ethernet cable to the box, select Wired connection and set up new wired connection. For Wifi select wifi and then add your router password. try both 5ghz and 2ghz if one won't work. If neither work in a new tab of you internet go to http://192.168.01 and log in with the details on the bottom of your router. You can then check if the system is blocking devices go to advanced and have a look at whether it is allowing all devices. If it set to MAC Filtering of sevices then simply add the MAC address from your box to the allowed list. Go down to private network on your box and the MAC address will be displayed.
The HDMI ports will make no difference. I have same set up as your TiVo in HDMI 1 and Now box in HDMI 2 (well to be accurate Now box and Amazon box via HDMI switcher in HDM 2). For info movies work out cheaper on Now than Virgin and Iplayer is a lot more responsive on the Now box. I personally find for Sky 1, Fox, Sky Living catchup and on demand the Now box is easier to navigate than the TiVo.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.
