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Anonymous User
Not applicable
‎03-07-2021 8:26

iPhone

I have reactivated my accounts on my iPad but when I log in on my iPhone it is saying I don’t have any passes so can’t watch or add the device to my account. Has anyone had this experience? I have tried the Now tv help but it just sends me. Round in circles without any answers.

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1 Reply
schnapps
Legend 5
Legend 5
‎03-07-2021 10:08

Hi @Anonymous User 

 

i am guessing you have tried deleting the NOW App off your smartphone and tried a fresh NOW App download from your phone Apps Store.

 

And before signing into the NOW App with the account with the current Membership on, power down the phone for a minute before rebooting the phone.

 

 

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