16-11-2019 19:13
My app updated last night, now it won't play, won't let me select any menu and just closes. Tried live chat help this morning, a waste of an hour being asked the same questions. Does anyone know what might be wrong. And before anyone asked, I've uninstalled and reloaded, shut down the iPad, iOS is updated. Tech support appear to have no clue....so annoying.
16-11-2019 21:14
I am having the same problem. Very frustrating.
I hope someone has has a solution soon.
19-11-2019 17:42
I'm having the same problem. Reset iPad, deleted app, done all of this many times. No luck. Gonna have to delete subscription if I can't find a fix.
19-11-2019 17:44
I'm getting exactly the same issue
the app opens up, shows the sports options (which I don't have a pass for) and when I click on the entertainment or movie tab, it tries to show a list of available shows then closes
got the latest iOS for my iPad and also after this problem started I updated to the latest app (i keep the app updated regularly)
still crashing so so think it's something at nows end.
strangely everything works fine if I use my android phone but the iPad app fails.
Tried all advice so far but sweet f Adams happens
help
19-11-2019 18:31
I'm having exactly the same problem.
19-11-2019 19:54
I’m also having the same problem. At first I thought it was a problem with my iPad, until I read all these. It’s driving me flipping nuts! I’m cancelling my subscription in the next few days if this isn’t resolved. No point paying if I can’t use the damn thing!
19-11-2019 20:27
Well, folks, I just checked my iPad, and the NowTV app is working perfectly. The app version is 10.9.0, and my iPad is running iPadOS 13.2. Do your versions match?
19-11-2019 21:06
I'm watching on an iPad Pro too with fully updated software, working fine too SS PL GER-NIR.