Mobile

iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic. How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS. Error Messages on iOS A list of error messages and what to do if you receive them. ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups: Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

NowTV Android APP loses sound

Using the NowTV android app on my 7th Gen FireHD 10" for live streaming, things play ok for a while but then the sound stops. This happens randomly. I have to go back to the main screen and restart the stream and the audio comes back but only for a w...

Sky sports Mobile month pass

I have a months pass which does not run out until 13th Dec but when I use the Now Tv on my phone it doenst allow me to enter the football screen. What channels does it allow me to open and play on sky sports

now tv app crashing on ipad

Wonder if I could get some help, every time I press a category on the app, it crashes and takes me to my home screen. I’ve tried deleting it and reinstalling it and it hasn’t worked, i’ve also restarted my ipad and that still hasn’t. Can someone plea...

App crashes when I try to play a video on iPad2 running iOS 9.3.5

The app loads, I can browse around to find the file I want to watch, but as soon as I click play, the app crashes with no error mesage.I can use my account fine on my AppleTV, or my samsung Smart TV, but not the iPad.If I look at my devices in my acc...

Big Little Lies S2 - subtitles badly offset

Greetings, i’m currently having an issue with subtitles of Big little lies S2, all of them are offset towards the left horizontally and in the mid vertically.CThis happens when I cast to ChromeCast (1080p 2nd gen, latest model). I tried to disable & ...

How to get off Beta?

So got fed up with how rubbish the app was and decided to leave bad feedback, realised I was on the beta app so thought I'd uninstall and go back to production before leaving feedback. I've uninstalled the beta, but can't install either beta or produ...

android app resume error

Hello, I'm using the android app on a hudl2 tablet.Tonight, I've encountered an error when trying to resume watching a show.On selecting the show from my tv or after a search the pop up Resume or Start Again pops up. However, I cannot select either o...

iOS app crashed on iOS 12

Joined NowTV today iPhone 8 iOS 12.4NowTV app v10.8.0 I first opened the app and logged in.Then, every time I open the app it crashed after initial logo.

Can’t log in

I only joined yesterday and today I tried to log in via the app on mobile, iPad and via the web browser and I am unable to log in. Yes my sign in details are correct, and I’ve also tried resetting the password. Is this a known issue?

Resolved! Android App Crashing

Hi, I'm having trouble with the Android App on my Lenovo tablet. Gets to where the screen is about to fill with the channels then crashes out. Has been OK for the last couple years until the recent update(s). Works fine on my Samsung phone. Uninstall...

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