Pass Required

[Anonymous User]

I have bought the monthly pass and it shows that I have it in the menu but the app keeps telling me I need a pass?

[Anonymous User]

I’m having the exact same problem.

[schnapps]

Hi @Anonymous User @Anonymous User 

If it's a mobile sports pass, then see if anything in this link thread below helps or not.

https://community.nowtv.com/t5/Content-Issues-Missing-Episodes/Bought-a-pass-but-can-t-view-channel/m-p/531674#M15389 

[Anonymous User]

I have tried on another phone and reset my password but it’s still not working

[Anonymous User]

Me too. Really annoying.

[Anonymous User · Accepted solution]

Exact same problem - however now realised it is working on Sky Sports, but not Main Event or other channels

[Anonymous User]

Ah yeah cheers! Is main event a separate channel?