cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile

Discussions

iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7658 Views
  • 0 replies
  • 3 thanks

Sports mobile pass

Just bought a monthly mobile pass but whenever I try watch it on my phone it still says I need one? I can watch sky sports news but nothing else

Sky Sports Mobile Pass

I've purchased the mobile sky sports pass but on my mobile app this doesn't show up. I try to watch sky sports and it says i need to buy a pass. This shows up as a purchased item on my laptop. I've deleted the app and reinstalled and it makes no diff...

NOW tv fraud

Hi I have recently purchased the Now tv sports pass for mobile at £5.99 a month however when I go to press the channel to watch it says "You need a sky sports day, week or month pass to watch this on this device". The problem is that I bought the mob...

Can't watch two devices

I have a mobile pass that says you can have up to 6 devices added and two watching at the same time. But when I use it my brother can't. His device is added correctly but we both can't watch at the same time?  

iPad app restarts episode when unpaused and skips episodes

Hi, I'm currently watching NowTV through the iPad App and I find it marks episodes as watched even if I haven't watched them and when you pause an episode it returns to the start of the episode when I press play. (Particular things I am watching wher...

You appear to be offline

Hi.  So when trying to watch anything on 4G at the moment, NowTV informs me I am offline.  I'm not, and everything else, including other streaming (Netflix, Amazon) works perfectly. This is on an iPhone XS Max with iOS 12.1.1. Anyone else getting som...

Resolved! Viewing on phone

Hello, I’ve had the now tv app for some time and i used to be able to stream on my mobile and watch things completely fine. However that all changed a month or two back, i usually watch on my xbox, but i’d like to be able to watch on my phone every n...

Data saving option for viewing on the go

<p>Can NOW TV please please implement a data saver option on the mobile apps so that we can limit the amount of data being used when streaming on the go. Currently it uses all that is available in 720p and this consumes a lot of data- it would be ver...

Problem with Sky Sports monthly pass

SpoilerHi I have the monthly Sky Sports pass which I bought on the 13th May. I bought it purely to watch the racing channel. It has been working fine but today I can no longer access this channel. Despite saying that I have a pass which is due to end...