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Nowtv App not loading video on iPhone app

I have iPhone 12 Pro Max with nowtv app installed with active sports membership. When I select live stream of a sports channel it’s goes in loading mode but video never loads. This problem is only with iPhone. Works in iPad firestick and MacBook.  I have reinstalled app but still have same issue. Sometimes it works when I restart the phone and I launch the app, but does not work always. Both iPhone and app are updated to latest version of software 


do anyone know what can I do




1 Reply
Legend 5
Legend 5

Hi @Bharathm87


What happens if you go into the iPhone settings and turn off Private Relay?