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Anonymous User
Not applicable

Mobile app

Hello, I recently purchased a day subscription and was given a 3 month mobile pass. When I sign in on the web it works but I need the app to watch the mobile sports membership. When i download the app it says that my username is invalid though it works on the Web. 

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

With the app downloaded, try watching something from the browser. This should start the app to show it to you. What happens?

Set a Payment PIN on your account so that no-one but you can buy memberships on it. Check your bank accounts monthly for any other unexpected payments to Now. That way you can at least nip them in the bud, while you and Now figure out whose fault they are.