01-12-2017 11:53
01-12-2017 11:58
@Anonymous User
Welcome to the forum.mIt's possible an update to the app or the OS means the NOW TV system is seeing them as new devices.
Have a word with Live Chat, explain what's happened and see if they can sort some extra device swaps as a courtesy.
To reach live chat go to the following help page
https://help.nowtv.com/contact-us/managing-my-devices