03-06-2020 14:45
I have an error message immediately I open the app; not even trying to cast or play back anything.
It reports I am not on the network but I am; all other apps work fine including Netflix, Prime, BritBox, etc.
I uninstalled, restarted all devices, reinstalled app and still nothing.
iPhone XS Max with latest iOS 13.4.1.
03-06-2020 14:47
As soon as posted my issue the app opened without issue.
Clearly the fix to this problem is to post on here; instantly fixes the problem.
09-08-2020 11:17
I am having the same issue
09-08-2020 12:01
Also means that passes are being paid for that can only be used on the smart stick or box. My housemate is the one that pays for now tv and it’s not cheap and she can’t even use, due to her not having a tv in her room, unless she watches it in the living room on the box!
28-01-2022 18:57
I am having the same problem and cannot use my app. Keeps coming up with Network error. The fire stick is working and other mobile devises in the house, all iPhones, but my iPhone isn’t and I am the bill payer! Please help.
28-01-2022 19:01
@Anonymous User
There is a software system update for the Fire stick today.
You need to update it before you can use any apps on it again.
28-01-2022 23:17
Thanks so much for replying and the tip. I uninstalled the Now TV app on my iPhone and reinstalled it and this did the trick so it’s working again! Problem solved.
28-01-2022 23:32
@Anonymous User
Ah sorry I miss read thinking it was the Fire stick you were having the issues with. Glad you got it sorted with your iPhone though!