cancel
Showing results for 
Search instead for 
Did you mean: 

Mobile

Discussions

iPhone, iPod, and iPad - Frequently Asked Questions

We've compiled a few of the questions you've asked us about iOS into this quick and easy topic.   How to get NOW TV on iOS Follow these steps to get NOW Tv on iOS.   Error Messages on iOS A list of error messages and what to do if you receive them.  ...

Want to get pre-release builds first? - Join our Beta group!

Do you want to get the early release builds of the NOW TV iOS Application, before anyone else? Then join our Beta group, just follow these simple setups:   Send an email containing your NOW TV Login ID & iTunes email ID to NowTViOSFeedback@sky.uk, wi...

Karl-F by Community Manager
  • 7717 Views
  • 0 replies
  • 3 thanks

Red button

Can I get Red button from my smart phone does anyone know please

Mobile Sports Pass

Hi All, I pay £5.99 per month for mobile Sports Pass and have done for quite a while and never used it. Gone on today to use it on the understanding I have access to 5 channels (on my mobile) but when I click one of these it only comes up with option...

Minimise screen on ipad

I can’t see a forum for suggestions, so here goes. Other streaming services allow their app to be shrunk into a corner of the screen so that other tasks can be carried out while the programme continues playing.  My daughter likes to watch her program...

Why can’t I cast / stream on demand shows to my smart TV?!

 So I bought NowTV to watch the new season of Dexter but for some reason I get an error whenever I try to cast it my smart TV. I can watch it on my phone and I can stream / cast shows that are on the TV guide / currently being shown on TV direct to m...

Nothing is playing on iPhone

Having an issue viewing content. Was watching something via the app on my iPhone X via 4G. Show just stopped after about 30 mins. Try to restart it and screen goes black with the title, play bar and standard icons, but no time. Happens with all shows...

8 month membership

I got 8 month membership with a day pass, and it’s been 10 working days since I’ve bought it and I’ve yet to receive the email about it?

Ben1 by Advocate
  • 541 Views
  • 1 replies
  • 0 thanks

Chromecast dropping out

When watching now TV using app on pixel 2 to Chromecast I find that it occasionally drops out. Usually around one time per one hour episode. The video and sound will stop and the TV reverts back to the Chromecast home screen. Need to reopen the now T...

Multiple streaming error

You keep telling me I’m streaming elsewhere and on more than one device even though I know that’s not the case (and your device log shows that). Only been happening since you introduced the boost.  Feels a bit scammish in that I have to pay to resolv...

Issue with iPhone app

Hello. When trying to stream on iPhone app, nothing happens. You try to press play and the stream just won’t start. I’ve removed and reinstalled app. Same thing. Works fine on MacBook and smart TV. Anyone experienced this issue lately ? See pic attac...