13-11-2015 18:38
16-11-2015 13:27
Hi @Anonymous User
I am looking into your case now and will send you a private email about this shortly as I will be discussing your account details.
Bisa
NOW TV Team
22-06-2016 20:17
24-06-2016 14:08
Hi @Anonymous User
This issue was resolved.
Can I just check that you are within the UK , your device isn't modified and your not using any VPN connections ?
Thanks
Andy