Subtitles with BT box

[Anonymous User]

Hi - how do I get subtitles on Now TV, I’m using the Now TV app on BT box? I can’t find any settings 🤔 Thanks

[Anonymous User]

I have a NowTV subscription that comes with BT and a Youview box which I understand is no use for subs. If I buy a NowTV stick will I be able to use the login details I already have and then get the subtitles? Thank you

[Anonymous User]

I have been told it works by another user but I've not tried it myself yet.

[gavs82008]

@Anonymous User 

If you have an Amazon fire stick this is the better option for viewing Now TV. 

The Now TV stick is a poor device compared to Amazons fire stick.

[Anonymous User]

@gavs82008 Thank you for your reply. I also just got confirmation from my daughter that the Amazon firestick does work with subtitles. It seems that's the way I will go. Just a shame that youview doesn't support them while any other device does...

[Anonymous User]

I’m pretty sure the answer is yes. (I’m very sure!)

[Anonymous User]

Surely the “solved” answer is not a solution.

both BT and Now TV are large enough organisations to be able to fully comply with the Disability Discrimination Act and should be capable of overcoming any technical hurdles to provide sub-titles when viewing Now TV with a BT Youview box?

https://www.ofcom.org.uk/__data/assets/pdf_file/0016/131119/NADP.pdf

[ukbobboy]

@Anonymous User 

Yeah, Colin

I agree with you, but other than complain to the regulators what else can you do?

UK Bob

[Anonymous User]

I so agree with you

##- Please type your reply above this line -#

[gavs82008]

@Anonymous User @Anonymous User 

The "solved" on the thread, doesn't mean the problem has been sorted. It can mean the original poster is happy with the answer provided by another user. 

[Anonymous User]

Thanks, I was being somewhat sarcastic.

the main point is that NowTV and BT are both big enough to fulfill  their Disability obligations, irrespective of a forum user accepting a less than satisfactory answer.