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Anonymous User
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Code16

Hi, I am very frustrated at the minute because I was watching a series on my iPhone as I went to watch season 2 episode 12 episode a message came up on my screen saying unable to connect to the server and code 16. I have deleted the app reinstalled it logged in again, And tried countless things but it won’t load and now the app is buffering please help, if this carries on I will not be using your services again.
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Anonymous User
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I’ve had the same problem both on my iPhone 7 and now on my iPhone 11. I haven’t been able to play content on my device for more than a year. I’ve also done everything from restarting, deleting, reinstalling, resetting my phone, obviously getting a new phone and it just doesn’t seem to work. This happens with ALL shows that I’ve tried to watch. Not just one show. Yet somehow it’s capable of working on my other devices including chromecast through my phone.